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Access Point

An access point provides wireless(WiFi) access to a local network. Commonly they will also allow connection to the Internet. Access points that use Wi-Fi are also called base stations. Clubs, coffee shops, information centres, some town centres provide 'access points'. Usually these allow access to the internet, however you may have to agree to terms of use or provide an email address or some other restriction.


Stands for 'Asymmetric Digital Subscriber Line.'  ADSL is a method for transferring data over copper telephone lines. Asymmetric means it has different maximum data transfer rates for uploading and downloading data. Since most users download much more data than they upload, this maximum speed difference usually does not make a noticeable impact on Internet access speeds. 


The operating system used by the majority of smartphone and tablet makers. It is owned by Google. Used by brands such as Samsung, Sony, HTC, Lenovo, Huawei, LG and Acer.



A short-range wireless connection system for things like keyboards, mice, portable speakers, headphones, car and phone connections.


The name we call a faster Internet connection than we had in the past.


Browser (or web browser) A program or app that displays websites. Popular browsers are Internet Explorer, Chrome, Safari and Firefox.



A choice that the computer thinks you are most likely to want. It is often highlighted.


File Explorer

A core program that was introduced in Windows 8 and 10. It is basically an upgrade of File Explorer found in earlier Windows versions. It is used to manage all the files and folders on a computer or related networks. It is arguably one of the most important programs to learn to use in Windows for housekeeping your personal files, moving files between computer, USB sticks, camera SD cards, mobile phones etc.

Many users know it as 'Documents' or 'This Computer'.

Many users also confuse it with Internet Explorer which is a totally different program used to browse the Internet


Hard drive

When you save data or install programs on your computer, the information is typically written to your hard drive.  The hard drive is an important component in your computer as not only can it store large amounts of data it retains the data when all power is turned off to the computer.  The main hard drive in your computer is usually called the C: drive as that the letter that is assigned to it in Windows.

In some computers Solid State Drives (SSDs) are replacing the mechanical hard drives. SSDs are much faster than the mechanical hard drives. Size for size, SSD's are usually more expensive than hard drives, however prices are falling rapidly. SSDs usually make a large performance improvement to a computer


Hardware is the mechanical and electronic parts of the computer. It is physical components.

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